All We Ever Do Is Complain

In this post I thought I would include some information about the complaints At&t has been getting over the last several years. MSN Money wrote an article giving the Pro's and Con's of At&t and Tips if you plan to stay with them. Here is an exert from that article:

Should You Remain An At&t Customer?

Of the six largest cell-phone carriers, AT&T Wireless generated the most complaints overall and the most complaints per subscriber last year, according to FCC records obtained by Consumers Union. AT&T Wireless had 3.39 complaints per 10,000 subscribers, compared to best-ranked Verizons 0.76

I found several videos on Youtube about At&t wireless and their problems.  This one I found particularly Interesting...

Here is a direct link to the At&t Wireless Complaints thread on a website made by consumers to basically complain about products and services.  It's a way for prospective consumers to see what current customers are having problems with before they purchase. Here is an exact complaint from that site.

I have so many dropped calls at my house that I or any of my friends that have AT&T have to use my land line to make calls or call people back when they call on our cell phones. There is a cell phone tower which is visible from my back yard that does belong to AT&T

I found this particular one interesting because that is exactly what I have to do.  I pay monthly for a house line just so I can make and receive phone calls when I'm at my apartment.  I'm spending close to $100 a month for a phone that doesn't work and an additional $20 a month for a house line that does.  So why am I paying so much for a phone that doesn't ever seem to work??