According to an article in the New York Times, At&t explains why their service is well... Not what it should be. They blame iPhone users for their service problems. Calling us Data Guzzlers. In the NY Times article it explains :
Not only do iPhone owners download applications, stream music and videos and browse the Web at higher rates than the average smartphone user, but the average iPhone owner can also use 10 times the network capacity used by the average smartphone user.
They have a point however IPhone users aren't exactly using their phones to make calls. They are using it to update their Facebook status, checking football scores, shop, listen to music, and play games. Sorry we're using the iPhone how it was designed to be used, as a hand held computer mixed in a phone. However, that means At&t needs to update their network to meet the demand. At&t had the perfect opportunity to become the leading carrier in a multi-billion dollar market for wireless web access and they're blowing it.
My question to John Donovan, Chief Technology Officer of AT&T since 2008, is Why are you blaming us for your problems? A company can't honestly expect to blame it's customers for their own spotty service, dropped calls, delayed text messages, and ice age internet speeds. I believe it was Kindergarden when we were taught to take responsibility for our own actions.
