Dear At&t,
You Suck. Here's Why :
I've been your loyal customer since 2000. When I moved out of my parents house and into the real world, I stayed loyal to you and signed contracts with your internet, home phone, and cell phone services in 2005. In 2007, you stunned consumers with excitement of this amazing new and exclusive Apple device that would attempt to give us the ability to talk, surf the web, play videos, and run all kinds of fun software that we call Apps, all in a cell phone. Due to the success and hype of the iPhone itself, it is estimated that you now handle more than twice as much smartphone traffic as any other U.S. carrier. Or really, mishandle.
Since the iPhone was released, I have watched your wireless network dramatically deteriorate. I thought to myself, maybe my cell phone is just out of date. So, I bought a new one. Then, before I knew it, I had tried 4 different cell phones. I finally purchased the iPhone in March of 2009, thinking that would finally solve my problem.
Nope.
If anything, since I purchased this phone, my service has even gotten worst. I have so many dropped calls in my own home that I pay additionally for a house line simply to keep a conversation with people without loosing connection every two minutes. I've also moved all across Orange County, and each time, having no bars.
Apple has proved that they can create a phone that is a perfect computer in the palm of your hand. However, You have yet to prove to the world that you deserve to remain exclusive to this masterpiece.
Sincerly,
Loyal At&t Customer
